Cyber security hygiene is simply ensuring the configuration on your mobile devices, your passwords and multifactor authentication, amongst others are in place and appropriate. Some of the key tips we recommend align with those of the National Cyber Security Centre NCSC, who also offer advice.
Generic greetings like "Dear Customer"
Urgent language pressuring immediate action
Suspicious links or attachments
Requests for sensitive info (passwords, bank details)
Poor grammar or odd formatting
Highly personalised: uses your name, job title, or company
May reference recent events or colleagues
Often appears to come from a trusted source
Goal: trick you into clicking, opening files, or transferring money
Poor grammar or odd formatting
Well-crafted and convincing—may involve weeks of research
Often targets executives or finance teams
May involve spoofed domains or hijacked email threads
Requests may seem routine (invoice payment, wire transfer)
When you receive an email or message that seems suspicious, it's important to know the warning signs that can help you identify potential threats. Cybercriminals use increasingly sophisticated tactics, but there are still key indicators you can watch for to protect yourself from phishing attacks and scams.
Check sender's address carefully for typos (Look closely—scammers often use email addresses that mimic legitimate ones (e.g., support@paypa1.com instead of paypal.com).
Look for Urgent or Threatening Language Phrases like “Your account will be closed!” or “Immediate action required!” are red flags.
Beware of Suspicious Links or Attachments. Hover over links to see the actual URL before clicking. Don’t open unexpected attachments.
Watch for Spelling and Grammar Errors. Many phishing emails contain awkward phrasing or typos
Requests for Personal Information. Legitimate companies will never ask for passwords, credit card numbers, or personal details via email.
Too Good to Be True OffersBe skeptical of emails claiming you’ve won a prize or offering large sums of money.
